Introduction
Moon-verse ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage our services.
Privacy Policy
Last updated: September 30, 2026
Information We Collect
We collect the following types of information:
- Personal identification information (name, email address, organization name) that you voluntarily provide through our contact forms
- Project-related information you submit when requesting services
- Technical data including IP address, browser type, and device information
- Usage data showing how you interact with our website
How We Use Your Information
We use collected information for the following purposes:
- To respond to service inquiries and provide project proposals
- To deliver environmental consulting services
- To communicate project updates and deliverables
- To improve our website and service offerings
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or contact us
- Contractual necessity to deliver services you've requested
- Legitimate interests in operating and improving our business
- Legal obligations under UK and EU regulations
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Service-related data is typically retained for seven years to comply with financial and professional regulations. Website usage data is retained for up to 24 months.
Data Sharing and Disclosure
We do not sell personal data. We may share information with:
- Service providers who assist in website hosting and communications
- Professional advisors including legal and accounting firms
- Regulatory authorities when required by law
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is completely secure.
Cookies
Our website uses cookies to enhance user experience and analyze site usage. For detailed information, please review our Cookies Policy.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.
Contact Information
For questions about this privacy policy or our data practices, contact:
Moon-verse Environmental Consulting
42 Stokes Croft
Bristol BS1 3QD
United Kingdom
Email: [email protected]